Reference

Manage Your Account, Set Your Limits

b111 puts account control tools directly in your hands — spending caps, session awareness, and a clear path to pause or close your account whenever you choose. Access and eligibility depend on your local law and eligible region.

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b111 Manage Your Account, Set Your Limits
ACCOUNT INTEGRITY

How We Keep Controls Honest

Control tools only work if they are hard to bypass. Here is how b111 keeps the system accountable.

Mandatory Cool-Off Wait

Once a cool-off period is activated, the account stays locked for the full duration you set. Reinstating access requires a confirmed request and a waiting period before anything opens.

Cap Confirmation Step

Lowering a spending cap takes effect immediately. Raising it requires a waiting period before the new limit applies, so impulse increases do not override a considered decision.

Session Timer Persistence

Session timers persist across devices. If you start a session on mobile and switch to desktop, the timer continues from where it left off rather than resetting on the new device.

Wallet-Level Visibility

Your account wallet shows a running total of funds added in the current cap period — via bKash, Nagad, or Rocket — so you can see exactly where you stand before adding more.

b111 What Our Account Control Tools Cover

What Our Account Control Tools Cover

From your account dashboard, you can set a cap on how much you add to your wallet in a given period — whether you fund via bKash, Nagad, or Rocket. Session timers remind you how long you've been active, and a pop-up appears when you reach your set limit. If you want a full break, the cool-off function locks the account for

a period you choose; the account support team can walk you through the steps via the Easy Support Chat channel. All changes take effect on your next session, and reinstating access after a cool-off has a mandatory wait so the pause is real.

GETTING HELP

Support Paths for Account Control

If you need help setting a control, adjusting a limit, or pausing your account, these are the direct routes available to you.

Easy Support Chat Open Easy Support Chat from your account menu to reach the team. They can walk you through setting a spending cap, activating a cool-off, or closing your account.
Account Settings Panel Your account settings page holds the spending-cap form, session-timer toggle, and cool-off selector in one place. No need to contact support for routine adjustments.
Wallet Verification Help If a spending cap affects a pending bKash, Nagad, or Rocket transaction, the support team can clarify what clears and what is held until the next limit cycle begins.

Responsible Play Terms Explained

What is a spending cap?

A spending cap is a limit you set on how much you can add to your account wallet in a chosen time period — daily, weekly, or monthly. Once reached, further deposits are blocked until the period resets.

What does cool-off mean?

A cool-off is a temporary account lock you activate yourself. During the period you set, you cannot log in, deposit, or place bets. Reactivation requires a formal request plus a mandatory wait.

What is a session timer?

A session timer tracks how long you have been logged in during a single sitting. When it hits your chosen threshold, a notification appears; at a hard limit, the session ends automatically.

What does account closure mean?

Account closure permanently deactivates your account. It is different from a cool-off, which is temporary. Any balance is settled to your linked wallet before closure is confirmed.

What is a cap reinstatement period?

When you request to raise a spending cap, a reinstatement period is a mandatory delay before the higher limit activates. It exists to prevent a hasty override of a limit you set deliberately.

What is wallet-period tracking?

Wallet-period tracking shows the total amount added to your account in the current cap cycle — across bKash, Nagad, and Rocket. It lets you monitor your own pace before the cap is reached.

Your Responsible Play Questions Answered

Straightforward answers to what people ask most about managing their account on b111.

Go to your account settings, open the spending controls section, choose a period — daily, weekly, or monthly — and enter the amount. The cap applies from your next bKash, Nagad, or Rocket deposit attempt.

Yes. Lowering a cap takes effect immediately with no waiting period. Raising it, however, triggers a mandatory delay before the new higher amount becomes active on your account.

Your account locks for the period you selected. You cannot log in, access the lobby, or add funds during that time. To reinstate access after it ends, you submit a request and wait out a set delay.

Yes. The timer runs on your account, not your device. If you switch from a mobile session to a desktop session mid-way, the timer continues from the same point rather than starting over.

Reach the Easy Support Chat team through your account menu. They can confirm whether the transfer was captured before or after the cap triggered and advise on the next steps for your wallet.

A cool-off is temporary — you set an end date and can reapply after. Account closure is permanent and cannot be reversed. Any remaining balance is settled to your linked wallet before the closure completes.
Reference

Responsible Play Bangladesh

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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