What We Collect and Why We Need It
When you open an account, we ask for your mobile number, a password, and basic contact details so we can verify your identity and send you withdrawal confirmations. Each time you deposit through bKash, Nagad or Rocket, we log the transaction reference, amount and timestamp to
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reconcile your balance and handle any payment queries you raise with support. We record the device type, browser and IP address for each session to detect unusual login patterns and block unauthorised access attempts. Cookies track your game preferences and help us remember your language choice
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across visits; you can disable non-essential cookies in your browser settings without losing account access. We keep support chat transcripts so we can refer back to previous queries and train our team on common wallet issues. All data sits on secure servers; we do not sell
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or share your details with third parties for marketing. Account activity logs are retained for regulatory review where required by local law; otherwise we delete closed-account records after the statutory period ends. If you want to see what we hold, request a copy or ask us
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to remove your data, email our support team with your registered mobile number and we will process the request within fourteen days. This policy applies to users in regions where the service is legally available; access depends on your local law and jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.